Tournament Controller - The PGA in Scotland

About Us:
Established in 1901, The PGA’s mission is to improve the personal and professional lives of its’ Members through its’ strategic principles of providing world class services, influencing and delivering through its Members and delivering exceptional prestige standards.

About Our People and our Culture:
Our values of being professional, respectful, supportive and acting with integrity are reflected in our people and at the heart of all we do. Our tradition and heritage are important as we embrace new ways of working. Some of our roles offer flexible ways of working and we are currently trialling hybrid working across many of our roles.

What We Offer:
Up to 25+ days annual leave and a holiday purchase scheme; Pension Scheme with a 5% Employer Contribution; A company car; After a qualifying period access to our Private Medical Insurance, Group Income Protection Scheme, Life Assurance and Company Sick Pay Schemes; 24/7 Employee Assistance Programme for your mental, financial and physical wellbeing; Access to tailored learning opportunities though our bespoke platform; and a discount scheme offering savings on shopping, leisure and dining.

The Role:

• To support the Manager and Tournament Director by delivering all tournaments in the Region in line with PGA standards, company policy and tournament policies.
• To conduct planning meetings and course inspections for each tournament.
• To record and distribute meeting minutes and reports, ensuring all tournaments are adequately planned and resourced to meet the standards and expectations of PGA Members, host venues, amateur golfers and sponsors/partners.
• To prepare local rules and all relevant tournament paperwork in preparation for each event (eg: scorecards, pin placements, conditions, posters etc, including BlueGolf).
• To organise administration and delivery (including overseeing tournament staff) on each tournament day (eg registration, starting, recording, rulings, etc).
• To collate and post results, conduct prize givings and make any relevant presentations.
• To work with the Tournament Director to deliver all press & PR as agreed for the tournament.
• To co-ordinate tournament support equipment.
• To deploy the required tournament staff and ensure PGA and Customer Service standards are met, and health and safety and driving for work legislation and guidelines are adhered to (including the completion of Golf Facility risk assessments).
• On occasion, driving the tournament vehicle to and from events, as and when required.
• To operate and maintain tournament management software (Bluegolf) and ensure the accuracy of administrative and public facing information regarding tournaments.
• To ensure standard operating procedures are followed for all tournament activity.
• To support the Manager, Tournament Director and office staff, as required, when not at tournaments.
• To communicate with Members, golf clubs and sponsors, as appropriate, by telephone and digital media.
• To play an active role in the achievement of Regional KPIs (eg: Member engagement, financial targets, benevolence & welfare, communication and realising commercial and playing opportunities).

Role Requirements: Education/Qualifications/Key Competences/Personal Profile:
Good knowledge of the game and structure of golf; Working towards or having passed PGA/R&A Rules exams; Fluency using Microsoft Office and BlueGolf (desirable); Excellent administration, planning and organisational skills; Excellent communication skills (written and verbal); First aid qualification (desirable); Flexibility to spend periods of time away from home is essential for the role.

How to Apply:

1. Request a job description from Jennifer.hewison@pga.org.uk the job description will provide you with further details about the role.
2. Send your CV with a cover letter that very clearly details how you meet the role requirements listed above and those within the job description. Your covering letter is an important part of the application process and provides you with an opportunity to set yourself apart from other applicants.

The closing date for applicants is 12 noon, 24 May 2024. Previous applicants need not apply. Interview date to be confirmed. If you need any adjustments or additional support with your application, please let us know.