Jumeirah Golf Estates

Job Details

  • Place of work: Jumeirah Golf Estates
  • Position: Golf Experience Executive
  • Region: International
  • Date added: 22/02/2024
  • Closing Date: 15/03/2024
  • Email your CV

Jumeirah Golf Estates

Golf Experience Executive

We are delighted to share an excellent career opportunity to join the team at Jumeirah Golf Estates, home of the DP World Tour Championship as Golf Experience Executive.

JOB DESCRIPTION:

  • Reports to the Golf Experience Manager and Director of Golf.
  • Oversee the daily operations for the outside operations team, working closely with Golf Experience Manager to exceed all Members & Guests expectations.
  • Ensure the highest standards of customer service are always maintained and address any customer concerns or issues in a timely and professional manner.
  • Works in golf operations as and when needed including and not limited to all touchpoints in the operation.
  • Deliver key customer service KPI’s in line with company Mission, Purpose and Values and set industry standards set by 59 Club and other international platforms.
  • Deliver events in line with Jumeirah Golf Estates Standards as per itineraries delivered by the Golf Services Team.
  • Assist in training and supervising all colleagues for an improved golf experience.
  • Stay current with industry trends and best practices to continuously improve the golf experience and operations.
  • Act as a brand ambassador for the Jumeirah Golf Estates and Dubai Golf, representing the venue at industry events and fostering positive relationships within the golf community.
  • Assists in developing and maintaining a club atmosphere that will enhance the club’s image and positively distinguish it from the competition.

ABOUT YOU:

  • Minimum of 2 years experience in golf operations
  • Strong understanding of golf industry trends, customer preferences, best practices, and a passion for the game.
  • Excellent organizational, communication, and interpersonal skills.
  • Proven ability to manage and motivate a team to deliver exceptional customer service.
  • PGA membership or equivalent golf industry certification is a plus.

To submit your application please contact Kieran Blackshaw at kblackshaw@dubaigolf.com and share an updated CV and Cover Letter as motivation for your application to this role.

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